FAQ
FAQ
Frequently asked questions about your Gymholic sportswear
Order & Payment
How can I place an order?
Simply select your favorite items, add them to your cart, and proceed to checkout. Then follow the instructions to securely complete your order.
Which payment methods do you accept?
We accept common payment methods such as credit card, PayPal, Klarna, Apple Pay, and other secure payment options – depending on your location.
Can I change or cancel my order later?
Because we process orders quickly, changes or cancellations are only possible shortly after purchase. Please contact us via customer service as soon as possible.
Shipping & Delivery
Do you also ship internationally?
Yes, Gymholic ships worldwide. Shipping costs and delivery times depend on the destination country.
How long does delivery take within Germany?
Orders within Germany are typically delivered within 2–4 business days. International deliveries can take 5–10 business days.
How can I track my order?
Once your package has been shipped, you will receive a shipping confirmation with a tracking number and a link.
Returns & Exchanges
How does the return work?
You can return unworn and unwashed items within 14 days of receipt. The item must be in its original condition, with tags and packaging.
How do I initiate a return?
Visit our returns page or contact our customer service with your order number and the reason for the return. We'll help you with the next steps.
Can I exchange an item for a different size or color?
Yes, an exchange is possible if the desired item is available.
Sizes & Products
How do I find the right size?
You'll find a size chart with precise measurements on every product page. If you're between two sizes, we recommend choosing the larger size.
Are your products unisex?
Some items are gender-specific, others are unisex. Please read the product description for details.
How do I properly care for my Gymholic clothing?
Wash at 30°C, avoid bleaching, and tumble drying. Always follow the care instructions on the label.
Brand & Community
What does Gymholic stand for?
Gymholic stands for passion, strength, and discipline – in training and in everyday life. Our mission is to inspire you to give your best.
How can I become a Gymholic ambassador?
Follow us on Instagram and stay informed about calls for applications. You can also contact us directly via email.
How do I stay informed about new collections?
Subscribe to our newsletter or follow us on social media for exclusive insights, early access, and offers.